Managed Care Plans: The ARC is unable to tell assisters which health insurance plan a public program consumer is enrolled in. To obtain this information, assisters must reach out to the consumer's county of residence. For cases involving only MinnesotaCare, please contact Health Care Consumer Support for assistance.

Personal Identifiers: The ARC staff uses the identifiers provided by assisters to search for open cases, and the effectiveness of these searches relies heavily on the quality of the identifiers available. To enhance the accuracy of their search, it is beneficial to have more than three identifiers for each client, as this provides a safeguard in case any of the identifiers are incorrect. Identifiers that can be used by ARC include: 

• Name
• Address (including former addresses if listed)
• Last 4 of SSN
• Phone number
• Email