Manage Your Assister
You can give your permission for an enrollment expert to help you in the MNsure system. We call them "assisters."
You can give permission to a:
- Broker
- Navigator
- Certified application counselor
Who Does What
Your assister
After you give permission, your assister can:
- Fill out your application
- Enroll you in a health plan through MNsure
You
You are still responsible for:
- Responding to notices
- Paying your premium to the insurance company (if you have a premium)
How to Give Permission
- Log in to your MNsure account and select "Help and Support" on the menu at the top.
- Select "Find Assisters Near You" and choose "Find a broker" or "Find a navigator."
- Search for an assister by location, name, or organization name.
- When you've found an assister, click on "Select broker" or "Select navigator."
- Agree to the terms and conditions.
- Write your full name in the e-signature box and click "Confirm."
Next Steps
- Our system sends a request to the assister. They can accept or decline your request.
- You'll see a new drop-down option on your dashboard ("Your broker" or "Your navigator").
- Click to view their information and the status of your request.
How to Remove Permission
You can remove permission for an assister at any time.
- Log in to your MNsure account.
- Select "Your broker" or "Your navigator" on your dashboard.
- Click "End authorization."
After you remove an assister, you can give permission to someone else. Follow the Give Permission steps above.